I save thank you notes when I receive them. People don’t print out emails and put them on the refrigerator. People do, however, put handwritten thank you notes there. So, to answer your question succinctly, I’d say that in our modern society I most miss communicating well through the spoken and written word.
Ms. DiOrio: Thank you for joining us, Mister Manners. Readers, we hope you leave us a comment or question.
Thomas P. Farley is a manners expert who has been interviewed on matters of etiquette by the Today show, the CBS Early Show, the New York Times, the Los Angeles Times, the Christian Science Monitor, People Style Watch, USA Today, CNN, ABC and Nick at Nite’s TV Land, as well as on radio stations across the country. A graduate of Fordham University, Farley is presently at work on his second book, which will address the tricky matter of tech etiquette—from BlackBerry use to Facebook quandaries. You can read more about him here. Find his other books here. Be sure to connect with him on Twitter and Facebook, and watch this interesting video interview about the well-mannered way to post photos of your friends on Facebook!